“As a Managed Service Provider in the San Francisco Bay Area, having the Help Desk from Cloud Services Depot gave us a much larger presence. Not only are they professional and courteous when speaking with a client, but they have the patience and ability to speak so that the client understands. They resolve tickets quickly and their follow up and documentation is in a league of their own.”
Alex Vega, President
"Our experience with Cloud Services Depot has been an excellent one. They provide the tools we need at a great price, and in a simple fashion. I am regularly contacted by the team to ensure that my experience is to our satisfaction. Quite simply, Cloud Services Depot lets us focus on building our business, rather than on us running our business."
Matthew Venamore, Director
"Just to say Thank You for helping us to provide quality managed services to clients. The services and support provided have been really great. Even with the huge time zone difference between US and Australia, the level of support is very efficient and prompt. It's a great pleasure to be working as partners and we are more like a team."
Alvin Tan, President
enBIT Pty Ltd.
"The Help Desk has allowed me to move from tech to Business Development Manager. Service is A+. I enjoy visiting my clients to solve business issues rather than working on trouble calls. Because of CSD Help Desk I have two big projects I am currently working on that I didn’t know my client wanted until I was able to sit down and talk with them. Thanks CSD Help Desk!"
Joe Watkins, Owner
DataTel Technology Group
"Please convey our thanks for the new look and very clean, much better Portal! It’s a great improvement. Congratulations! And, lest I forget to add, you guys are doing a great job and it’s a pleasure doing business with Cloud Services Depot."
Jay Street, CEO
Great Oak Enterprises
“Using NOC services from CSD has given us technical depth allowing us to take on more demanding client environments without hiring additional resources and empowered us to take on even more clients. The Help Desk services have been a life saver; not only is it an important part of our managed services plan but we use it for standalone clients both Business and Residential when help is needed right away and we don’t have an immediate resource available. To sum up, the combination of NOC and Help Desk services allows us to be 'Fully Staffed' 24/7 which enables us to provide excellent service to our clients while continuing to grow our business.”
Brad Kitchen, Owner
Fast-teks On-Site Computer Services of MD
"I have been very satisfied with your NOC Services and Help Desk. I had to get used to using it, but since I got it up and running it has been great!"
Ray Bradley, Owner
WeDoIT Green Technology Solutions
"I have been using Cloud Services Depot since late 2008 and added NOC support early in 2010. The NOC support has greatly enhanced my ability to service my clients. I originally ran my MSP based company as a second job but with the help of CSD and the NOC - I was able to transition to full time. Much of my growth has been through referrals – referrals only happen when you have a quality product and great customer service. CSD and the NOC team has been an integral part of the solution!"
Tom Schwent, President
UrIT Services LLC
"Just wanted to commend you guys for answering the phones as QSD so professionally and promptly!"
Chris Tierney, Owner
Quick Support Desk
"The NOC team at Cloud Services Depot has saved me a lot of time and effort with basic maintenance tasks. They perform them after hours so it does not interfere with my client’s business. It’s nice to have them monitoring and managing the Kaseya alerts and letting me know when there are issues that should be addressed."
Emily Wilson, Owner
Computer Troubleshooters – Greensboro Central