Solutions for Managed Services Providers

A successful Managed Services outsourcing strategy requires focus on the outcome, not just cost reduction. Progressive companies realize that collaborating with a strategic, private-label provider must also create a competitive advantage.

Cloud Services Depot Managed Services solutions are designed specifically for Managed Service Providers to resell to their clients. Managed Service Providers can easily purchase and manage all solutions through the Cloud Services Depot Portal from anywhere using only a web browser.

New Managed Service Providers are invited to register for a free Cloud Services Depot Portal account and utilize the free Managed Services Resources, including live webinars and customizable Managed Services sales and marketing materials.

Cloud Integration Services

Managed Services Providers are adopting and reselling Cloud Services at an increasing rate. The ability to manage all of these external services becomes more difficult each day. Cloud Integration Services solves the problem by connecting popular PSA solutions to 3rd-party Cloud vendors such as Rackspace, Google and Xerox.

Cloud Integration Services aggregates the data from multiple cloud vendors and popular PSA solutions. The result is a unified set of data that is displayed in the PSA solution without any manual updates or cumbersome data imports. Managed Services Providers can easily create reports, automate billing and improve customer service using Cloud Integration Services.

Help Desk Services

In today’s competitive world it is critical for resellers to provide a full range of services to their clients. Cloud Services Depot provides Managed Services Providers with a cost-effective, private label Help Desk solution to support end-users.

Help Desk Services supports several RMM and PSA platforms to give Managed Services Providers the flexibility to select their own tools. Cloud Services Depot leverages a proprietary ticketing system to independently track issues that can be synchronized to a CRM or PSA system. This combination of software, expertise and proprietary processes gives Cloud Services Depot the ability to deliver complete end-to-end Help Desk solutions while you focus on your core competency.

Certified NOC Services

Cloud Services Depot offers certified, private label Network Operations Center (NOC) services exclusively through VAR, MSP and OEM channel partners. Designed for small to mid-sized businesses, Cloud Services Depot NOC Services allows resellers to reduce their support delivery costs by more than 50% by outsourcing the entire implementation and management of their Managed Services Program.

Cloud Services Depot provides resellers with an unlimited amount of resources to support their clients. Using existing RMM platforms, Incident Distribution and Management System (IDMS) and advanced technical support databases, Cloud Services Depot seamlessly integrates a virtual support solution with any service offering.

Kaseya IT Center (Managed Services Software)

Kaseya IT Center provides Administrators, IT Professionals and Managed Services Providers with the ability to manage Windows-based systems across multiple domains, locations and organizations. Administrators can easily monitor servers, workstations and network devices behind firewalls, NAT-enabled gateways or using dial-up connections. No additional hardware or software is required!

View the Kaseya Comparison chart to learn why Cloud Services Depot is the recognized world leader in providing Kaseya IT Center.

Online Backup powered by VaultLogix

Managed Services Providers have complex requirements for data backup. They need a comprehensive, cost-effective solution to protect client data. Online Backup powered by VaultLogix solves the problem by providing MSPs with agentless software to backup data on Microsoft Windows, Apple, Novell and Linux systems. Simply install the software at the client site and then use the centralized management console to manage all backup/restore operations.