Cloud Services Depot Managed Services Resources

Be sure to visit the Cloud Services Depot Forum for additional documents, articles and training resources. If you need technical assistance, please visit Cloud Services Depot Support.

Click Here for a List of Sales & Marketing Resources

Click here for a list of upcoming free live Managed Services webinars

Technical Resources for Managed Services Providers

• Help Desk Services
  • Help Desk Portal Guide

• NOC Services
  • Auto-Importing Machines in the NOC Portal
  • Synchronizing ConnectWise with the CSD NOC Portal

• IT Center Powered by Kaseya
  • Kaseya IT Center Getting Started Guide
  • Video - IT Center Getting Started Guide (MP4)
  • Upgrading a Free Trial to a Subscription

• Kaseya 5.x Managed Services Software
  • Support - Submit Custom Monitoring Sets
  • Documentation
    • Kaseya Getting Started Guide
    • Kaseya Backup Guide
    • Kaseya Endpoint Security Guide
    • Kaseya Help File
    • Kaseya Release Notes
    • Enabling Kaseya to Run behind an ISA Server
  • Recorded Webinars
    • Video - Introduction to Kaseya and Managed Services
    • Video - Remote Monitoring and Control
    • Video - Patch Management and Kaseya Scripting - Part One
    • Video - Kaseya Scripting - Part Two
    • Video - Marketing Managed Services
    • Video - Managed Services Pricing Methodology
    • Video - Service Level Agreements
  • Technical Training
    • Video - Introduction
    • Video - Audit Tab
    • Video - Patch Management Tab
    • Video - Remote Control Tab
    • Video - Scripts Tab
    • Video - Reports Tab
    • Video - Monitor Tab